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Privacy Policy

Effective Date/Last Edited: 17/07/2025
Business Name: Academic Edge Australia
Website: academicedgeaustralia.com.au

Contact Email: info@academicedgeaustralia.com.au

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1. Introduction

Academic Edge Australia (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our website and tutoring services.

By using our services or website, you agree to the collection and use of information as described here.

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2. Information We Collect

We collect personal information you provide directly, including:

  • Name, email, phone number, and address (collected during payment processing)

  • School year level, subjects, and topic-specific details (collected via intake forms)

  • Payment information (collected and processed securely by Wix, Stripe, and PayPal)

  • Email communications and booking information

We do not collect sensitive information such as date of birth.

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3. How We Collect Information

Information is collected through:

  • Website booking and intake forms

  • Email correspondence

  • Payment gateways integrated with our website (Wix, Stripe, PayPal)

  • Use of third-party services like Zoom for tutoring sessions

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4. Use of Your Information

We use your personal data to:

  • Provide and manage tutoring services

  • Communicate with you regarding bookings, payments, and service updates

  • Personalise your tutoring experience based on subjects and topics

  • Comply with legal and tax obligations

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5. Data Sharing and Disclosure

We do not sell or share your personal information with third parties, except as necessary to provide services (e.g., payment processors such as Stripe and PayPal, and Zoom for online sessions).

These third-party providers have their own privacy policies and security measures in place.

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6. Data Storage and Security

We take reasonable steps to protect your information. Your data is stored securely through Wix and associated platforms.

All devices used to access client information are password protected. Only essential information from intake forms (name, year level, subjects) is retained.

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7. Data Retention

  • Client personal and tutoring-related information is retained for 1 year after the tutoring relationship ends.

  • Transaction and receipt information is kept indefinitely to comply with tax and legal requirements.

  • Data deletion or retention beyond these periods is managed manually.

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8. Your Rights

You have the right to:

  • Request access to your personal data

  • Request corrections to inaccurate or incomplete information

  • Request deletion of your personal information, subject to legal obligations

To exercise these rights, please contact us at info@academicedgeaustralia.com.au. We will respond to your request within 30 days.

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9. Use of Cookies

We do not use cookies for tracking or marketing purposes. Wix may use essential cookies necessary for website functionality. For more information, please refer to Wix’s Cookie Policy.

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10. Data Transfers

Your information may be transferred to and stored by third-party providers who operate outside Australia (e.g., Zoom, Stripe, PayPal). These providers maintain their own privacy and security policies to protect your data.

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11. Minors

Our tutoring services may be used by minors under parental supervision. While we collect limited information, parents or guardians are responsible for consenting to the use of our services by minors.

We hold a valid Working with Children Check (WWCC) to ensure a safe learning environment.

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12. Changes to This Policy

We may update this Privacy Policy occasionally. Significant changes will be communicated on our website. Your continued use of our services indicates acceptance of any updates.

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13. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Email: info@academicedgeaustralia.com.au

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